Frequently Asked Questions
Everything you need to know about finding and ordering the right parts for your home appliances.
How do I know if a part is compatible with my appliance model?
To ensure a perfect fit, please locate your appliance's model number (usually found on a sticker inside the door or on the back) and enter it into our search bar. If you are still unsure, our technical support team can verify compatibility for you.
Are the parts sold by ALVAR original (OEM) or aftermarket?
We offer a wide selection of both Original Equipment Manufacturer (OEM) parts and high-quality certified aftermarket alternatives. Each product listing clearly specifies the manufacturer and quality grade.
What is your return policy if the part does not fix my problem?
We offer a 30-day return policy on unused and uninstalled parts. Please note that electrical components that have been installed or show signs of use may not be eligible for return due to safety and testing regulations.
How long does shipping take for urgent repairs?
We process most orders within 24 hours. Standard shipping typically takes 3-5 business days, but we also offer expedited overnight and 2-day shipping options at checkout for emergency repairs.
Do your appliance parts come with a warranty?
Yes, all ALVAR parts come with a minimum 90-day warranty against manufacturing defects. Many of our OEM parts carry a full one-year manufacturer warranty.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure and fast checkout experience.